Privacy Policy

Effective Date: 04/07/25

MoonExe Finance Technology Ltd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using MoonExe, you consent to the practices described herein.

1. Information We Collect

We may collect personal information such as your name, contact details, identification documents, financial account details, transaction history, IP address, device information, and cookies. This information is collected when you register, complete KYC verification, transact on our platform, or communicate with us.

2. How We Use Your Information

  • Provide and improve our services
  • Comply with AML/KYC and other regulatory obligations
  • Detect and prevent fraud and illegal activities
  • Communicate with you
  • Personalize your experience

3. Sharing of Information

We may share your information with:

  • Regulatory bodies including FinCEN
  • Law enforcement agencies
  • Our affiliates, service providers, and partners as needed to operate our services

4. Data Retention

We retain your information as long as required by law or as necessary to fulfill the purposes outlined in this policy.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws to access, correct, delete, or restrict processing of your personal data.

7. Changes

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.

8. Contact Us

For questions, contact us at:

501 S. Cherry Street, 11th Floor, Denver, Colorado 80246, USA

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. These locations may not provide the same level of data protection as your home country. We take steps to ensure adequate protection of your personal information, including the use of Standard Contractual Clauses where applicable.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any website you visit.